Remote Relationship Manager, Partnerships & Growth

VersiTech / Bold Integrated Payments / Tonic; Atlanta (GA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Unlimited vacation

Healthcare coverage

401(k) match

Supplemental insurance

FSA/HSA

Career development

Well-being programs

Job summary

VersiTech is seeking a Relationship Manager to enhance client relationships and optimize the client experience across its Partnerships portfolio. The role is remote with minimal travel, offering a base salary and bonus plan, and benefits described below.

You will engage with Bold Integrated Payments and Tonic clients, coordinate with Client Services, Finance, and Direct Sales, and drive retention and growth through proactive engagement and strategic planning.

Qualifications

• Communicate effectively internally and externally with tools provided.
• Work with urgency, a pace that produces high-quality outcomes.
• Make well-informed decisions, seeking input from others as needed based on impact & performance.
• Be proactive and responsive; less reactive.

Responsibilities

• Develop and maintain relationships within client organizations.
• Act as a point of contact for assigned and unassigned clients, addressing their needs and ensuring satisfaction.
• Manage and maintain client data across multiple CRM platforms.
• Work with other departments to ensure client success.
• Utilize knowledge of pricing and payment structures to optimize client satisfaction.
• Educate clients on processes, underwriting guidelines, and profitability analysis.
• Collaborate with team members to foster a professional, trusting environment.
• Oversee client onboarding and ensure a positive customer experience.
• Stay updated on sales, business, and industry developments.
• Assist in developing client strategies and training new Associates.

Job description

VersiTech is seeking a Relationship Manager to enhance client relationships and optimize the client experience across its Partnerships portfolio. The role is remote with minimal travel, offering a base salary and bonus plan, and benefits described below.

You will engage with Bold Integrated Payments and Tonic clients, coordinate with Client Services, Finance, and Direct Sales, and drive retention and growth through proactive engagement and strategic planning.