Remote Regional VP, Service & Growth

Coolsys; United States; Remote; USD 250,000 - 300,000; Full time

Benefits offered by this job

Competitive pay 250-300K

Medical/Dental/Vision

401(K) with Company match

Life insurance

Tuition reimbursement

Vacation/holidays

Pet Insurance

Job summary

CoolSys in the United States is seeking a Regional Vice President, Service to provide executive leadership for a multi-state service region, overseeing Regional Directors and branch leadership to drive safety, profitability, and growth.

The role focuses on strategic planning, financial performance, customer satisfaction, and developing future leaders, with remote work within the US Eastern time zone.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Operations Management, or related field preferred.
• MBA or advanced business degree strongly preferred.
• Extensive leadership experience managing large-scale service operations across multiple regions or states.
• Proven success leading leaders, including Regional Directors and senior operational management teams.
• Demonstrated ability to drive operational performance and growth within a service-based organization.

Responsibilities

• Champion and drive a culture of Safety throughout the region and ensure all safety policies, procedures, and compliance requirements are consistently followed.
• Develop and execute regional business strategies that support company growth, profitability, operational excellence, and customer retention objectives.
• Provide leadership and direction to Regional Directors and senior operational leaders across multiple branches and markets.
• Establish and monitor financial and operational performance metrics, including revenue growth, gross margin, EBITDA, labor productivity, customer satisfaction, and operational efficiency.
• Lead regional forecasting, workforce planning, and resource allocation strategies to support current and future business demands.
• Identify and drive expansion opportunities into underserved markets, strategic verticals, and new customer offerings.
• Partner closely with Sales and Business Development leadership to support revenue growth initiatives and strategic account development.
• Build and maintain executive-level customer relationships while ensuring high levels of customer satisfaction and service delivery.
• Lead escalation management efforts for critical customer, operational, or employee-related issues.
• Drive continuous improvement initiatives and operational standardization across the region.
• Collaborate with executive leadership on strategic planning, budgeting, acquisitions integration, and organizational initiatives.
• Provide leadership development, succession planning, coaching, and mentorship for Regional Directors and operational leadership teams.
• Ensure compliance with company policies, regulatory requirements, and applicable federal, state, and local laws.
• Foster a culture of accountability, collaboration, innovation, and operational discipline across the organization.
• Embody and promote the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Perform other duties and strategic initiatives as assigned.

Skills

Leadership experience

People development

Executive presence

Communication skills

Strategic thinking

Travel readiness

Education

Bachelor's degree

MBA or advanced degree

Tools

MS Office

Operational reporting systems

Job description

CoolSys in the United States is seeking a Regional Vice President, Service to provide executive leadership for a multi-state service region, overseeing Regional Directors and branch leadership to drive safety, profitability, and growth.

The role focuses on strategic planning, financial performance, customer satisfaction, and developing future leaders, with remote work within the US Eastern time zone.