Remote Regional Technical Manager, Roofing Systems
Johns Manville
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Benefits offered by this job
Job summary
Johns Manville is seeking a Regional Technical Manager to lead the field technical function for Roofing Systems across a geographic area. The role supervises a technical team, partners with the District Sales Manager, and ensures timely handling of product complaints while supporting contractor growth and profitability.
The ideal candidate has a technical degree or extensive building product experience, plus 5+ years in a technical customer-facing role and supervisory experience.
Qualifications
- Bachelor's degree in a technical discipline or 10 years' building product experience, with 5+ years' technical customer experience.
- 3 years supervisory experience preferred.
- Thorough knowledge of roofing practices.
- Thorough knowledge of legal issues relating to roofing or construction.
- Solid customer service skills.
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Responsibilities
- Supervise and develop field technical organization; onboarding training plan, product application, standard procedures for Technical Representative role, and ongoing career development.
- Work with District Sales Manager to develop contractor base and grow sales profitably.
- Respond to issues proactively and resolve installation issues with contractors.
- Provide proactive services to contractors to increase quality and workmanship for Peak Advantage program.
- Respond to product complaints in a timely manner, within one business day.
Skills
Education
Tools
Job description
Johns Manville is seeking a Regional Technical Manager to lead the field technical function for Roofing Systems across a geographic area. The role supervises a technical team, partners with the District Sales Manager, and ensures timely handling of product complaints while supporting contractor growth and profitability.
The ideal candidate has a technical degree or extensive building product experience, plus 5+ years in a technical customer-facing role and supervisory experience.
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