Remote Regional Technical Manager, Roofing Systems

Johns Manville; Hartford (CT); On-site; USD 96,000 - 132,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid vacation

Paid sick leave

Parental leave

Life insurance

Disability coverage

Tuition reimbursement

Mentoring program

Job summary

Johns Manville is seeking a Regional Technical Manager to oversee field technical functions for Roofing Systems across a geographic area, guide a field technical team, and collaborate with the District Sales Manager to achieve business plans.

The role focuses on supervising technical staff, contractor development, and timely handling of product complaints, with a base pay range and eligibility for an incentive bonus. Ideal location includes the Northeast region with CT as a possible residence.

Qualifications

• Bachelor's degree in a technical discipline or 10 years of building product experience, with at least 5 years in customer-facing technical roles
• Thorough knowledge of roofing practices
• Strong leadership and customer service skills with good communication

Responsibilities

• Supervise and develop field technical organization; including onboarding plan, product application, procedures, and career development
• Work with District Sales Manager to develop a selective contractor base that grows sales and profitability
• Respond to issues proactively and work with contractors to resolve installation issues
• Have up to $10,000 repair procedure authority
• Provide proactive services to contractors to increase quality and workmanship and support Peak Advantage Contractor Program
• Respond to product complaints promptly, within one business day
• May be required to perform other related duties as assigned

Skills

Technical leadership

Customer-facing communication

Problem solving

Education

Bachelor's degree in a technical discipline

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Johns Manville is seeking a Regional Technical Manager to oversee field technical functions for Roofing Systems across a geographic area, guide a field technical team, and collaborate with the District Sales Manager to achieve business plans.

The role focuses on supervising technical staff, contractor development, and timely handling of product complaints, with a base pay range and eligibility for an incentive bonus. Ideal location includes the Northeast region with CT as a possible residence.