Remote Regional Customer Success Specialist

National Seating & Mobility; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, & Life Ins.

401k Company Match

Tuition reimbursement and Education

Job summary

National Seating & Mobility (NSM) is hiring for a full-time administrative role offering remote or hybrid work options. You will handle phone inquiries, coordinate orders with branches, clients, clinicians, and caregivers, and assist with work orders and inventory tasks.

NSM values service, accountability, and teamwork, and provides benefits including PTO, holidays, health/dental/vision, 401k match, and tuition reimbursement. Equal Opportunity Employer.

Qualifications

• High School Diploma or GED is required.
• Proficient communication and basic computer skills needed.
• Strong organizational and customer-focused abilities.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including documentation and eligibility verification.
• Performs data entry, clerical tasks, assists with inventory, and accepts delivery of goods.

Skills

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is hiring for a full-time administrative role offering remote or hybrid work options. You will handle phone inquiries, coordinate orders with branches, clients, clinicians, and caregivers, and assist with work orders and inventory tasks.

NSM values service, accountability, and teamwork, and provides benefits including PTO, holidays, health/dental/vision, 401k match, and tuition reimbursement. Equal Opportunity Employer.