Remote Regional Account Manager — Outdoor Living Decking

James Hardie; Denver (CO); Remote; USD 90,000 - 120,000; Full time

Job summary

James Hardie, the leader in exterior home and outdoor living solutions, is seeking a Regional Account Manager for Outdoor Living Products. You will own downstream contractor demand for decking within an assigned segment, defend the business, and drive material conversion to grow market share while aligning with Channel Managers and field teams.

You will develop structured account plans, conduct regular business reviews, translate customer feedback into improvements, maintain CRM records,

Qualifications

• Willingness and ability to cultivate

Responsibilities

• Account Management/Business Development.
• Expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
• Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support.
• Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors).
• Develop structured account plans and execute growth targets for each key account.
• Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
• Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
• Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
• Use data to forecast account performance, identify trends, and prioritize actions.
• Engages market stakeholders to drive downstream demand for decking products by influencing material selection; enables cross‑selling to support Channel Managers.
• Works alongside Channel Manager and Exterior RAMs to gain share at "early buy” stage, creating downstream demand to drive dealer conversions.
• Builds long‑term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities.
• Provides continuous training on installation techniques and best practices when using TimberTech products.
• Win Share from Competitors.
• Identifies displacement opportunities, positions product differentiation effectively,and executes targeted efforts to increase share of wallet.
• Territory Planning/Execution.
• Develops and executes a territory plan that translates regional priorities into daily activity.
• Manages pipeline, targeting, and follow‑up to ensure consistent execution against demand‑generation goals and adjusts approach based on performance and market feedback.

Job description

James Hardie, the leader in exterior home and outdoor living solutions, is seeking a Regional Account Manager for Outdoor Living Products. You will own downstream contractor demand for decking within an assigned segment, defend the business, and drive material conversion to grow market share while aligning with Channel Managers and field teams.

You will develop structured account plans, conduct regular business reviews, translate customer feedback into improvements, maintain CRM records,