Remote Patient Advocate & Referral Specialist

Intermountain Healthcare Inc.; Columbus (OH); À distance; USD 27 000 - 39 000; Plein temps

Avantages offerts par ce poste

Benefits package

Flexible work options

Résumé du poste

Intermountain Health Lutheran Hospital is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits. The role involves coordinating with patients, providers, and insurers to confirm financial obligations and secure approvals.

You will document referrals in EMR systems, maintain accurate records, and liaise with multiple teams to ensure timely authorizations while supporting patient advocacy throughout the process.

Qualifications

• High attention to detail and accuracy in documentation.
• Strong familiarity with medical terminology and patient data handling.
• Proven customer service skills in a healthcare setting.

Responsabilités

• Process insurance pre-authorizations for office visits and testing.
• Gather information from patients, providers, and carriers to confirm financial obligations.
• Act as liaison between clinical staff, plans, providers, and patients for authorizations.
• Verify coverage and obtain necessary authorizations; document progress in EMR systems.

Connaissances

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Critical Thinking

Researching

Communication

Documenting

Outils

EPIC

Description du poste

Intermountain Health Lutheran Hospital is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits. The role involves coordinating with patients, providers, and insurers to confirm financial obligations and secure approvals.

You will document referrals in EMR systems, maintain accurate records, and liaise with multiple teams to ensure timely authorizations while supporting patient advocacy throughout the process.