Remote Records Compliance Analyst

UMass Global; United States; Hybrid; USD 57,000 - 71,000; Full time

Benefits offered by this job

Remote options

Flexible schedules

Paid holidays

Paid winter break

Tuition discounts

PSLF eligible

Wellness programs

Job summary

UMass Global seeks a Records Compliance Analyst to safeguard the integrity, accuracy, and confidentiality of student records and ensure FERPA-compliant practices. You will coordinate NSC/NSLDS submissions, verifications, and transcripts while supporting Banner, SoftDocs, and Parchment.

Responsibilities include data governance, reporting, system configuration, and training for staff to continuously improve registrar operations across the university.

Qualifications

• Bachelor’s degree required; Master’s degree preferred or equivalent experience.
• 5–7 years in student records, enrollment reporting, and records compliance.
• Knowledge of FERPA, data governance, and reporting integrations.
• Experience with registrar systems and transcript delivery platforms.

Responsibilities

• Monitor and verify enrollment and degree data for NSC/NSLDS reporting.
• Interpret policies and resolve complex registration and record issues.
• Oversee NSC/NSLDS reporting, validation, and related maintenance.
• Assist with end-of-term processing and graduation processing.
• Provide reports and datasets to Registrar’s Office staff; train users.

Skills

FERPA compliance

Data governance

SIS/Banner experience

Reporting and data analysis

Project management

Communication skills

Education

Bachelor's degree

Master's degree (preferred)

Tools

Ellucian Banner

Workday

SoftDocs

Parchment

Target X

Salesforce

Argos

SQL basics

Job description

UMass Global seeks a Records Compliance Analyst to safeguard the integrity, accuracy, and confidentiality of student records and ensure FERPA-compliant practices. You will coordinate NSC/NSLDS submissions, verifications, and transcripts while supporting Banner, SoftDocs, and Parchment.

Responsibilities include data governance, reporting, system configuration, and training for staff to continuously improve registrar operations across the university.