Remote Receptionist & Client Concierge (SA)

O'Connor Law, PLLC; United States; Remote; USD 8,400 - 11,000; Full time

Job summary

O'Connor Law, PLLC is seeking a friendly, professional Remote Receptionist who is highly organized and excels at customer service. You will answer calls, screen and direct inquiries, greet clients virtually, manage emails, and maintain client records with discretion.

This fully remote role follows 8 am–5 pm EST hours, with a probationary salary starting at $750 per month and increasing to $1,000 after probation. Ideal candidates have front desk experience and strong multitasking abilities.

Qualifications

• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills.
• Proficient computer skills and knowledge of Microsoft Office.
• Comfortable taking telephone calls and mitigating stressful situations.
• 1+ year of front desk receptionist experience or related job experience preferred

Responsibilities

• Answer, screen, and direct incoming phone calls professionally
• Handle incoming and outgoing emails, messages, and correspondence
• Greet clients virtually and ensure a positive client experience
• Maintain and update client records, databases, and CRM systems
• Assist with client intake and collect required information
• Prepare, organize, and distribute documents as needed
• Assist with administrative projects and general office support
• Maintain confidentiality and handle sensitive information with discretion
• Escalate urgent matters to the appropriate team members
• Maintain accurate records and documentation

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Microsoft Office

Tools

Microsoft Office

Job description

O'Connor Law, PLLC is seeking a friendly, professional Remote Receptionist who is highly organized and excels at customer service. You will answer calls, screen and direct inquiries, greet clients virtually, manage emails, and maintain client records with discretion.

This fully remote role follows 8 am–5 pm EST hours, with a probationary salary starting at $750 per month and increasing to $1,000 after probation. Ideal candidates have front desk experience and strong multitasking abilities.