Remote Receptionist & Call Routing Specialist

Turf Casa; United States; Remoto; USD 25.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

PTO (10 days for full-time)

Paid holidays (6 days)

Employee discounts

Descrizione del lavoro

Turf Casa, with an office in Lakeway, Texas, seeks a remote Customer Support Associate to keep calls and messages moving to the right people. This is a full-time remote role supporting TurfCasa; it coordinates with on-site fulfillment teams and does not require warehouse, delivery, installation, or facilities work.

Entry-level applicants are welcome and paid training is provided. Pay ranges from $18.25 to $19.25 per hour, starting pay within the range depending on skills and experience.

Competenze

• Entry-level applicants welcome.
• Paid training provided.
• U.S.-based remote work eligible; location confirmed during hiring.
• Full-time opening; part-time considered based on staffing needs.
• Starting pay within range depends on skills and experience.

Mansioni

• Answer and route calls using the team directory and approved guidance.
• Record accurate messages and callback details.
• Direct pickup, delivery and order questions to the relevant fulfillment or customer-service contact.

Conoscenze

Clear phone manners

Accurate message taking

Remote collaboration tools

Descrizione del lavoro

Turf Casa, with an office in Lakeway, Texas, seeks a remote Customer Support Associate to keep calls and messages moving to the right people. This is a full-time remote role supporting TurfCasa; it coordinates with on-site fulfillment teams and does not require warehouse, delivery, installation, or facilities work.

Entry-level applicants are welcome and paid training is provided. Pay ranges from $18.25 to $19.25 per hour, starting pay within the range depending on skills and experience.