Remote RCM Specialist - Medical Billing (Addiction Care)

workithealth; Charlotte (NC); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

PTO 5 weeks

Paid holidays

Health, dental, vision insurance

401k with 4% match

FSA/DCFSA

HSA

Parental leave

Professional development

Job summary

Workit Health is seeking a full-time RCM Specialist / Medical Biller to manage denials, appeals, and eligibility verification for addiction medicine and telemedicine billing. The role emphasizes excellent customer service, empathetic communication, and timely processing in a fast-paced, team-oriented environment.

The position is hybrid with clinic locations in Charlotte, NC or Missoula, MT, requiring three days in the office and two days remote each week.

Qualifications

• 1–2 years of medical billing experience.
• Experience with insurance plans and eligibility verification.
• Strong organizational and time-management skills.
• Proficiency with MS Word and spreadsheet tools.
• Ability to work independently and in a team.

Responsibilities

• Proficient in medical software, insurance websites, and EHR systems (Elation or Candid preferred).
• Verify patient eligibility and benefits including coordination of benefits.
• Identify and resolve claims processing issues, including pre-submission errors, and generate appeals or reprocess claims as needed.
• Communicate effectively with patients, physicians, management, staff, and third-party representatives.
• Contact insurance payers for eligibility, claims resolution, and authorization requests.
• Submit medical records to insurance when needed.
• Review and audit patient accounts for accuracy.
• Maintain compliance with professional standards, company policies, and HIPAA regulations.
• Manage a high volume of claims, calls, chats, and tasks while meeting productivity and quality standards.
• Respond promptly to all calls, chats, and voicemails during business hours.
• Maintain a positive and optimistic attitude.
• Ensure timely completion of daily tasks.
• All other duties as assigned

Skills

Medical billing

Insurance claims

Customer service

MS Word

Google Sheets

MS Excel

Attention to detail

Independent work

Tools

Elation EHR

Candid EHR

Job description

Workit Health is seeking a full-time RCM Specialist / Medical Biller to manage denials, appeals, and eligibility verification for addiction medicine and telemedicine billing. The role emphasizes excellent customer service, empathetic communication, and timely processing in a fast-paced, team-oriented environment.

The position is hybrid with clinic locations in Charlotte, NC or Missoula, MT, requiring three days in the office and two days remote each week.