RCM Specialist — Medical Billing & Denials (Hybrid)

Workit Health; Florida; Hybrid; USD 30,000 - 39,000; Full time

Job summary

Workit Health is a leading telemedicine provider for addiction care, offering hybrid work for a full-time RCM Specialist / Medical Biller. The role focuses on handling denials and rejections, with preference for billing in addiction medicine or telemedicine and experience calling insurance plans.

Candidates should demonstrate patient and empathetic communication and adapt to a fast-paced environment. Hybrid role based in Charlotte, NC or Missoula, MT with three days in office and two days remote

Qualifications

• 1-2 years medical billing experience.
• CPC or CPB a plus but not required.
• Payment Posting is a plus but not required.

Responsibilities

• Verify patient eligibility and benefits including coordination of benefits.
• Identify and resolve claims processing issues, including pre-submission errors, and generate appeals or reprocess claims as needed.
• Communicate effectively with patients, physicians, management, staff, and third-party representatives.
• Contact insurance payers for eligibility, claims resolution, and authorization requests.
• Submit medical records to insurance when needed.
• Review and audit patient accounts for accuracy.
• Maintain compliance with professional standards, company policies, and HIPAA regulations.
• Manage a high volume of claims, calls, chats, and tasks while meeting productivity and quality standards.
• Respond promptly to all calls, chats, and voicemails during business hours.

Skills

Medical Billing

Customer Service

Education

CPC/CPB certification (preferred)

Job description

Workit Health is a leading telemedicine provider for addiction care, offering hybrid work for a full-time RCM Specialist / Medical Biller. The role focuses on handling denials and rejections, with preference for billing in addiction medicine or telemedicine and experience calling insurance plans.

Candidates should demonstrate patient and empathetic communication and adapt to a fast-paced environment. Hybrid role based in Charlotte, NC or Missoula, MT with three days in office and two days remote