Remote Quality Technical Analyst II: Data & QA

Aflac, Incorporated; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Annual bonuses

Company stock purchase program

11 paid holidays

20 days PTO

Job summary

Aflac, Incorporated is seeking a remote Business Analyst to support quality audits and process improvement using VBA, Visio and Minitab. You will map processes, develop reports, and document requirements to drive efficient operations.

You will collaborate across functions, manage multiple priorities, and contribute to continuous improvement efforts while working from home within the continental United States.

Qualifications

• Experience with VBA and analytics tools for documenting business requirements.
• Knowledge of business operations, process analysis, and project management.
• Strong analytical and communication skills to translate technical data.

Responsibilities

• Develops technology and methods for random selection of files for audit; maintains audit systems.
• Maps current business processes to define requirements and create solutions.
• Creates management reports from multiple data sources for leadership.
• Ensures changes are documented and communicated before implementation.
• Maintains project records and coordinates with departments on changes.
• Performs other duties as assigned

Skills

VBA

Visio

Minitab

Business analysis

Quality management

Project management

Documentation

Collaboration

Attention to detail

Education

Bachelor's Degree In Business Administration, Computer Science, or a related Field

Four years of professional job-related work experience performing business analysis, developing business requirements, using analysis techniques, writing technical and/or online documentation for end-users

Or an equivalent combination of education and experience

Tools

Power BI

Minitab

Excel

Job description

Aflac, Incorporated is seeking a remote Business Analyst to support quality audits and process improvement using VBA, Visio and Minitab. You will map processes, develop reports, and document requirements to drive efficient operations.

You will collaborate across functions, manage multiple priorities, and contribute to continuous improvement efforts while working from home within the continental United States.