Remote Quality Improvement Nurse - Data-Driven Care

Great Lakes Physician Administrative Services LLC; United States; Remote; USD 63,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit at no cost

Life and disability insurance

Tuition Reimbursement

401(k) match

Paid volunteer time off

Community engagement culture

Parental leave & adoption/surrogacy支援

Job summary

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care.

Qualifications

• Active RN license in good standing.
• Current CPR certification (BLS) required.
• Associate's degree in Nursing required.
• BSN preferred.
• Minimum 2+ years of RN experience in primary care, care management, population health, or quality improvement.
• Strong analytical skills with advanced proficiency in Microsoft Excel.
• Experience managing multiple concurrent initiatives in a fast-paced environment.

Responsibilities

• Analyze payer, clinical, and operational data to identify quality gaps and patients requiring outreach or intervention.
• Utilize advanced Excel skills to analyze datasets, track performance, build reports, and monitor initiative progress.
• Conduct patient outreach to support medication adherence, care gap closure, and programs.
• Identify barriers to adherence, care gap closure, and disease management, and elevate findings to providers and care teams.
• Provide education to providers, clinic staff, and office teams on quality measures, documentation requirements, and best practices.
• Work closely with providers, clinics, and office staff to close quality gaps through workflow optimization, outreach coordination, and performance monitoring.
• Travel to clinic locations as needed to support provider engagement, workflow implementation, training, and quality improvement initiatives.
• Maintain regular in-person presence at headquarters at least monthly, or more frequently based on business needs.
• Support multiple quality initiatives simultaneously, including medication adherence, care gap closure and quality measure improvement.
• Assist with workflow development, implementation, and continuous improvement to optimize quality and operational performance.
• Adapt quickly to frequent workflow updates, operational changes, and evolving quality program requirements.
• Maintain detailed and accurate documentation of patient outreach, interventions, and outcomes.
• Act as a resource to providers, care teams, clinic staff, and quality staff regarding quality measures, adherence, documentation, and workflow best practices.
• Support the development and refinement of quality improvement procedures, policies, protocols, and reporting tools.
• Participate in training, education, and performance improvement initiatives.
• Perform additional duties and quality improvement initiatives as assigned.

Skills

Analytical skills

Advanced Excel

Communication skills

Adaptability

Self-starter

Education

Associate's degree in Nursing

Bachelor of Science in Nursing (BSN) preferred

Tools

Excel

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care.