Quality Performance Analyst

Duly Health and Care; Chicago (IL); Híbrido; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Descripción de la vacante

Duly Health and Care is seeking a Quality Performance Analyst to transform healthcare data into actionable insights that improve clinical quality and provider performance across value-based programs. You will analyze clinical and payer data, develop strategies, and collaborate with leadership to drive measurable improvements.

The role emphasizes advanced Excel, EMR familiarity, and strong cross-functional communication.

Formación

• Bachelor's degree in healthcare, public health, health administration, data analytics, or related field.
• 3+ years of experience in healthcare analytics, quality performance, population health, value-based care, or related area.
• Experience with HEDIS, MIPS, Stars, or other payer quality programs.
• Advanced Microsoft Excel skills.
• Experience with EMRs, claims data, payer information, or healthcare reporting platforms.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear information.
• Strong communication and collaboration skills with cross-functional teams.

Responsabilidades

• Analyze clinical, operational, claims, and payer data to identify quality gaps, performance trends, risks, and opportunities for improvement.
• Interpret quality measures, payer programs, and incentive methodologies and help develop targeted performance improvement strategies.
• Use Excel and other reporting tools to analyze data, model performance, forecast outcomes, and evaluate results.
• Develop and validate quality dashboards, reports, scorecards, and other performance tracking tools.
• Research and resolve discrepancies across EMR, claims, payer, and reporting data.
• Monitor HEDIS, MIPS, Stars, and other quality measures and identify opportunities to improve performance.
• Partner with providers and leaders to review performance results and translate data into actionable next steps.
• Support provider and team education related to quality measures, documentation, workflows, and performance improvement.
• Assist with the implementation and optimization of workflows designed to improve quality, data accuracy, and operational performance.
• Support additional quality and value-based care initiatives as assigned.

Conocimientos

Advanced Excel

Healthcare analytics

Data visualization

Communication

Collaboration

Educación

Bachelor's degree in healthcare / related field

Herramientas

EMR systems

Payer data platforms

Descripción del empleo

About the Role

As a Quality Performance Analyst at Duly Health and Care you will use healthcare data and analytics to help improve clinical quality, provider performance, and outcomes across our value-based care programs. You will identify performance trends and quality gaps, evaluate payer programs and incentives, and translate complex information into meaningful recommendations for clinical and operational teams. This role works collaboratively with providers, leadership, analytics, and operational teams to support measurable improvement in quality performance, including HEDIS, MIPS, and Stars measures.

Schedule & Work Environment

Full-time, Monday-Friday, daytime hours. This position is eligible to work remotely, with the ability to travel to QMG locations as needed based on business and department needs.

Primary Responsibilities

• Analyze clinical, operational, claims, and payer data to identify quality gaps, performance trends, risks, and opportunities for improvement.
• Interpret quality measures, payer programs, and incentive methodologies and help develop targeted performance improvement strategies.
• Use Excel and other reporting tools to analyze data, model performance, forecast outcomes, and evaluate results.
• Develop and validate quality dashboards, reports, scorecards, and other performance tracking tools.
• Research and resolve discrepancies across EMR, claims, payer, and reporting data.
• Monitor HEDIS, MIPS, Stars, and other quality measures and identify opportunities to improve performance.
• Partner with providers and leaders to review performance results and translate data into actionable next steps.
• Support provider and team education related to quality measures, documentation, workflows, and performance improvement.
• Assist with the implementation and optimization of workflows designed to improve quality, data accuracy, and operational performance.
• Support additional quality and value-based care initiatives as assigned.

Qualifications

• Bachelor's degree in healthcare, public health, health administration, data analytics, or a related field required.
• Three or more years of experience in healthcare analytics, quality performance, population health, value-based care, or a related area required.
• Experience with HEDIS, MIPS, Stars, or other payer quality programs required.
• Advanced Microsoft Excel skills required.
• Experience working with EMRs, claims data, payer information, or healthcare reporting platforms preferred.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable information.
• Strong communication and collaboration skills with the ability to work effectively with providers, leadership, and cross-functional teams.

Compensation

The compensation for this role is $52,000 - $78,000 annually, with actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through bonuses and other incentives. Base pay is only a portion of the total rewards package.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Culture

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.

If you are committed to putting our patients first and helping shape the future of care, you belong at QMG.