Remote Quality Assurance Specialist

First American; Mississippi; Remote; USD 25,000 - 33,000; Full time

Job summary

First American Mortgage Solutions is seeking a detail-oriented professional in Mississippi to verify and finalize reports and documents for lenders. The role emphasizes accuracy, compliance, and timely communication with internal teams and customers.

You will perform quality checks, identify missing information, contact stakeholders, ensure regulatory and client standards are met, and escalate complex questions to a supervisor. Work hours may vary with a remote arrangement.

Qualifications

• High school diploma or equivalent.
• 1–2 years of directly related experience.
• Strong attention to detail and good communication skills.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

High attention to detail

Strong communication

Proficient PC skills

Quality assurance

Customer compliance awareness

Education

High school diploma or equivalent

Job description

First American Mortgage Solutions is seeking a detail-oriented professional in Mississippi to verify and finalize reports and documents for lenders. The role emphasizes accuracy, compliance, and timely communication with internal teams and customers.

You will perform quality checks, identify missing information, contact stakeholders, ensure regulatory and client standards are met, and escalate complex questions to a supervisor. Work hours may vary with a remote arrangement.