Remote Quality Assurance Specialist

OmniOn Power Inc.; Massachusetts; Remote; USD 70,000 - 100,000; Full time

Job summary

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packages for accuracy and compliance. The role emphasizes maintaining CoPQ metrics, supporting procedures, and ensuring alignment with customer requirements.

The position reports to the Services Quality Leader and is 100% remote. Key responsibilities include documenting findings, driving corrective actions, and contributing to internal surveillance audits and the closure of corrective actions.

Qualifications

• Completion of high school diploma or GED.
• ~5 years of experience in telecom industry requirements including but not limited to DC power installation/engineering, toll/fiber installation, project management, etc.
• ~ Working knowledge of quality management systems and audit practices (e.g., Ability to interpret customer requirements, standards, and contractual engineering deliverables.
• ~ Proficiency with Microsoft Excel and SharePoint (including formulas, pivot tables, and basic data analysis) for tracker maintenance and Cost of Quality calculations.
• ~ Strong written and verbal communication skills with the ability to document clear, objective audit evidence and findings.
• ~ Experience with ERP/MRP, PLM/PDM, or document control systems used to manage engineering releases.
• ~ Understanding of Cost of Poor Quality (CoPQ) categories and basic cost accounting concepts.
• ~ Prior participation in internal surveillance audits or customer audits within manufacturing, repair, or service environments.
• ~ Certification or training in internal auditing (e.g., We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Responsibilities

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Skills

Strong written and verbal

Auditing and process improvement

Documentation and record keeping

Education

High school diploma or GED

Tools

Microsoft Excel

SharePoint

ERP/MRP

PLM/PDM

Document control systems

Job description

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packages for accuracy and compliance. The role emphasizes maintaining CoPQ metrics, supporting procedures, and ensuring alignment with customer requirements.

The position reports to the Services Quality Leader and is 100% remote. Key responsibilities include documenting findings, driving corrective actions, and contributing to internal surveillance audits and the closure of corrective actions.