Remote QA Specialist - Field Operations & Compliance

R&D Transportation Services, Inc.; San Francisco (CA); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Reimbursement for business miles

Collaborative work environment

Job summary

A leading transportation compliance firm in San Francisco seeks a Quality Assurance Specialist to oversee vendor compliance and maintain high-quality standards across field operations. Responsibilities include conducting audits, training workshops, and liaising between clients and transportation providers. Candidates should have a robust background in transportation services and strong communication skills. A college degree or substantial experience in the field is preferred. Join us to help ensure safe and reliable transportation services.

Qualifications

• College degree preferred or 5+ years of relevant experience in transportation services.
• Comprehensive passenger transportation operations background is preferred.

Responsibilities

• Monitor vendor performance to ensure safety and compliance.
• Conduct quarterly service audits with transportation vendors.
• Investigate and document incidents to address service issues.
• Conduct training workshops for drivers and attendants.

Skills

Attention to detail

Communication skills

Organizational skills

Problem-solving

Education

College degree or 5+ years related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading transportation compliance firm in San Francisco seeks a Quality Assurance Specialist to oversee vendor compliance and maintain high-quality standards across field operations. Responsibilities include conducting audits, training workshops, and liaising between clients and transportation providers. Candidates should have a robust background in transportation services and strong communication skills. A college degree or substantial experience in the field is preferred. Join us to help ensure safe and reliable transportation services.