Japanese QA Review Analyst — Quality & Compliance

BCforward; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading staffing solutions firm in San Francisco is seeking a talented QA Specialist to ensure quality standards in analyst performance. The specialist will review analyst compliance with policies, report on error trends, and collaborate with teams to maintain high-quality outputs. Ideal candidates should be skilled in quality assurance audits and capable of effective communication with management. This role offers the opportunity to drive enhancements in project quality within a supportive environment.

Responsibilities

• Assess the quality of all analysts on the project.
• Complete the required number of quality assurance audits.
• Report identified error trends to the management team daily.
• Identify holes in customer policies and provide feedback.
• Calibrate with vendor and Google teams weekly to ensure consistent quality.

Job description

A leading staffing solutions firm in San Francisco is seeking a talented QA Specialist to ensure quality standards in analyst performance. The specialist will review analyst compliance with policies, report on error trends, and collaborate with teams to maintain high-quality outputs. Ideal candidates should be skilled in quality assurance audits and capable of effective communication with management. This role offers the opportunity to drive enhancements in project quality within a supportive environment.