Quality Assurance Specialist

DHL Supply Chain; Lockbourne (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

generous PTO policy

Job summary

DHL Supply Chain is seeking a QA Specialist in the United States to support quality assurance activities across site operations. You will help maintain the quality system, perform audits, CAPA, document control, training, and regulatory compliance to ensure products and services meet customer expectations.

A Bachelor's degree is preferred, with strong data analysis, communication, and leadership skills. The role offers opportunities to impact quality programs and work with cross-functional teams

Qualifications

• Bachelor's degree preferred.
• Some knowledge of QA preferred.
• People management experience preferred.
• Sufficient computer application experience.
• Strong written and verbal communication.

Responsibilities

• Assist with maintenance and continuous improvement of the overall quality system, including CAPA management, internal quality audits, quality self-assessments, change control, document control, and SOPs/WIs.
• Support ISO registration - as applicable - and other compliance activities.
• Assist management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations.
• Be a customer point of contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents and regulations including quality agreements and contracts.
• Meet regulatory requirements relevant to their operations on a daily basis.
• Ensure customer service and business standards requirements are met daily.
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc. on a daily basis.

Skills

Data analysis

Communication

Training

Facilitation

Quality Assurance

People management

Computer skills

Education

Bachelor's degree

Job description

The QA Specialist role has a national salary range of $55,000 - $90,000.

For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.

DHL Supply Chain offers multiple benefits including:

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• a generous PTO policy

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?

Job Description

Support the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level. Responsible for requests for quality support from the site and communicates policies and procedures. Act as a quality assurance customer contact for the site.

• Assists with the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
• Support ISO registration - as applicable - and other compliance activities.
• Assist management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents and regulations including quality agreements and contracts.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc. on a daily basis
• Required Education and Experience
• Bachelor Degree, preferred
• Some knowledge of QA, preferred
• People management experience, preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Our Organization is an equal opportunity employer.