Remote QA Manager - HVAC & Power Systems

National Power, LLC; Boston (MA); Remote; USD 115,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Up to 9 paid holidays

Medical, dental, and vision insurance

401(k) with company match

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Job summary

National Power, LLC is seeking a Quality Assurance Manager to oversee the quality of services provided by vendors across HVAC, generators, electrical, fire suppression, and telemetry systems.

The ideal candidate will have hands-on HVAC and electrical experience, strong QA methodology knowledge, and the ability to manage audits, documentation, and vendor performance. Overnight travel may be required.

Qualifications

• Bachelor's degree in quality, business, engineering, or a related field preferred.
• Proven experience as a Quality Assurance Specialist or similar role, preferably in an HVAC or facilities systems environment
• 5 years of hands-on experience with commercial HVAC systems, generator systems, and AC/DC electrical systems
• Ability to read and interpret electrical schematics, mechanical drawings, and procedure manuals
• Intermediate computer ability including proficient capability with Microsoft Office applications
• Overnight travel may be required

Responsibilities

• Oversee quality of services rendered by vendors for HVAC systems, generators, electrical, fire suppression, and telemetry/monitoring systems.
• Develop and maintain service quality control systems and audits.
• Evaluate services provided by vendors to ensure alignment with standards.
• Collaborate with cross-functional teams and vendors to define expectations and standards.
• Perform technical inspections of commercial HVAC systems including chillers, cooling towers, and air handling units.
• Evaluate electrical systems and power distribution equipment for quality.
• Inspect services to ensure on-time, high-quality delivery.
• Maintain documentation and perform statistical analysis of service quality.
• Conduct regular quality audits to ensure compliance with standards and regulations.
• Track and resolve service quality issues; assist with demand-related calls.
• Implement training programs on quality control for internal teams.
• Participate in vendor selection processes by evaluating vendors' ability to meet standards.
• Monitor risk management activities related to service provision.

Skills

Quality assurance practices

Microsoft Office

Database software

Driver's license

Customer service

HVAC certification

Education

Bachelor's degree in quality/business/engineering

Job description

National Power, LLC is seeking a Quality Assurance Manager to oversee the quality of services provided by vendors across HVAC, generators, electrical, fire suppression, and telemetry systems.

The ideal candidate will have hands-on HVAC and electrical experience, strong QA methodology knowledge, and the ability to manage audits, documentation, and vendor performance. Overnight travel may be required.