Remote QA Application Analyst for Enterprise Apps

University of Alabama Libraries

Atlanta (GA)

On-site

USD 89,000 - 125,000

Full time

4 days ago

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Job summary

Arnold & Porter Kaye Scholer LLP seeks a detail-oriented Quality Assurance Application Analyst to ensure quality, reliability, security, and performance of enterprise applications across desktop and endpoint environments. The role collaborates with Desktop Engineering, stakeholders, vendors, and support teams to validate functionality and release readiness.

The position requires testing expertise, knowledge of packaging, deployments, Windows OS, MECM/SCCM, Intune, and REST APIs, with a focus on

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field, plus two (2) years of progressively responsible experience in application analysis, software quality assurance, application testing, application packaging validation, deployment testing, or application support.
Minimum of three (3) years of application QA/testing or application analyst experience.
Knowledge of software quality assurance methodologies, testing principles, release validation, and the Software Development Life Cycle (SDLC).
Demonstrated ability to develop and execute installation, upgrade, compatibility, functional, regression, integration, and user acceptance test cases.
Proficiency with defect-tracking and application lifecycle-management tools such as Jira, Azure DevOps, ServiceNow, or equivalent platforms.
Working knowledge of relational databases and SQL for data validation, reconciliation, and troubleshooting.

Responsibilities

Analyze business and technical requirements and translate them into comprehensive testing strategies, test plans, test cases, and acceptance criteria for application deployments, upgrades, and integrations.
Perform installation, upgrade, compatibility, functional, regression, integration, smoke, and user acceptance testing for enterprise applications, application packages, and system integrations.
Validate application packages, including MSI, MSIX, EXE, and IntuneWin32 packages, before release. Confirm silent installation and uninstallation behavior, configurations, shortcuts, licensing, and default settings
Test application installations, upgrades, and removals across standard operating system images, hardware models, and virtual desktop environments to ensure compatibility and a consistent end-user experience.
Validate application compatibility with Windows feature updates, monthly security patches, browser updates, and Microsoft 365 updates; participate in pilot and ring-based deployment testing with the Desktop Engineering team.
Identify, reproduce, document, prioritize, and track software defects through resolution using established defect-management processes.
Investigate application issues involving functionality, configuration, installation, deployment, dependencies, permissions, integrations, and system behavior to support accurate defect resolution and release decisions.
Develop and maintain test documentation, test environments, test data, defect records, application procedures, and release-validation documentation.
Support user acceptance testing activities, including test preparation, execution, issue resolution, and stakeholder acceptance.
Evaluate software releases, patches, upgrades, configuration changes, and enhancements for functional and operational impact in partnership with the Desktop Engineering team.
Support application deployments through endpoint-management tools, such as Microsoft Configuration Manager and Microsoft Intune, including pre-production validation, post-deployment smoke testing, and production verification.
Monitor post-release application behavior and document corrective and preventive actions when production issues arise.
Maintain test evidence, configuration records, release-validation procedures, workflows, and technical knowledge-base content.
Recommend improvements to application functionality, packaging and deployment practices, testing processes, business workflows, and quality-assurance methodologies.
Ensure application changes comply with organizational change-control, cybersecurity, documentation, and software quality standards.