Remote Provider Success Coordinator — Onboarding & Support

Seven Starling; United States; Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive paid time off

Competitive parental leave policy

One-time stipend to enhance your work从

Job summary

Seven Starling is seeking a detail-oriented Provider Support Coordinator to be the primary liaison for our network of therapists and nurse practitioners. You will guide providers from onboarding through ongoing support, ensuring they have resources and a positive experience while delivering high-quality mental health care.

This full-time, remote role reports to the Sr. Manager of Provider Operations and involves ticket handling, onboarding, data entry, and process improvement.

Qualifications

• 1–3 years of experience in a support, operations coordination, or customer-facing role.
• Highly organized with strong attention to detail.
• Strong verbal and written communication skills.
• Proficiency with Google Workspace or Microsoft Office; comfortable learning new software platforms.
• Experience with helpdesk and CRM software tools is preferred but not required.

Responsibilities

• Day-to-day ticket handling and provider support.
• Onboarding and offboarding coordination.
• Data entry and record maintenance across systems.
• Process execution and team support.

Skills

Communication

Organization

Helpdesk/CRM software

Google Workspace / MS Office

Multitasking

Tools

HubSpot

Flock

Verifiable

Job description

Seven Starling is seeking a detail-oriented Provider Support Coordinator to be the primary liaison for our network of therapists and nurse practitioners. You will guide providers from onboarding through ongoing support, ensuring they have resources and a positive experience while delivering high-quality mental health care.

This full-time, remote role reports to the Sr. Manager of Provider Operations and involves ticket handling, onboarding, data entry, and process improvement.