Remote Provider Network Coordinator (Dental Plans)

Liberty Dental Plan Careers; United States; Remote; USD 30,000 - 36,000; Full time

Benefits offered by this job

Remote or hybrid work options

Competitive pay

Excellent 401(k) retirement benefits

100% employer-paid dental coverage

Vision insurance

Life and AD&D insurance

Flexible Spending Accounts

Wellness programs

Employee Assistance Program

Paid holidays

Tuition reimbursement

Job summary

LIBERTY Dental Plan is seeking a Provider Network Management Coordinator to support the Provider Relations team with onboarding, contract review, credentialing, and communications. This role emphasizes accuracy, multi-tasking, and high-quality service for dental providers.

Ideal candidates have a dental background, strong organizational skills, and the ability to manage multiple priorities while delivering excellent customer service in a remote, Florida-resident eligible capacity.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant work experience.
• Minimum of two (2) years of experience in: Dental office management or administration; Managed healthcare; Customer service; Sales support.

Responsibilities

• Manage multiple shared Outlook inboxes and respond to provider inquiries from dental offices and internal departments.
• Support providers with web portal navigation and account assistance.
• Assist with provider recruitment and onboarding activities, including obtaining and tracking required documentation.
• Review provider contracts, credentialing documents, updates, and termination requests for completeness and accuracy.
• Extract, organize, and prepare provider contract submissions for processing.
• Support network maintenance activities by verifying provider information, appointment availability, office data, and roster updates.
• Coordinate and distribute provider communications, alerts, and updates via email and other communication channels.
• Route requests and workflows to the appropriate departments and Network Managers.
• Partner with Network Managers to maintain tracking tools and support ongoing projects.
• Prepare meeting agendas, document action items, and provide follow-up support.
• Research issues, analyze information, and assist with operational and system-related projects.
• Collaborate with internal teams to resolve provider-related questions and support business objectives.
• Perform additional duties as assigned.

Skills

Customer service

Relationship-building

Organizational skills

Verbal written communication

Independent work

Attention to detail

Analytical problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

LIBERTY Dental Plan is seeking a Provider Network Management Coordinator to support the Provider Relations team with onboarding, contract review, credentialing, and communications. This role emphasizes accuracy, multi-tasking, and high-quality service for dental providers.

Ideal candidates have a dental background, strong organizational skills, and the ability to manage multiple priorities while delivering excellent customer service in a remote, Florida-resident eligible capacity.