Remote Property Insurance Support Specialist II

School Result; Phoenix (AZ); Remote; USD 21,593 - 30,754; Full time

Benefits offered by this job

Competitive pay: $19/hour

Opportunities for growth and skill development

Job summary

A leading insurance provider is seeking a Customer Service Associate II to support property insurance customers. This full-time remote role based in Phoenix involves handling inbound calls, resolving inquiries, and assisting clients with property insurance needs. The ideal candidate should possess strong communication skills, attention to detail, and the ability to manage high call volumes. Competitive pay is offered at $19/hour with opportunities for growth in a professional environment.

Qualifications

• Preferred 0–2 years of customer service experience.
• Education equivalent combination may be considered.

Responsibilities

• Handle high-volume inbound calls regarding property insurance.
• Provide detailed information to borrowers, carriers, and agents.
• De-escalate calls and process complaints professionally.
• Manage disbursement of property insurance premiums.
• Answer help desk questions and provide support.

Skills

Strong communication and interpersonal skills

Ability to manage high call volumes and maintain professionalism

Attention to detail and accuracy in record-keeping

Education

High School Diploma or GED

Job description

A leading insurance provider is seeking a Customer Service Associate II to support property insurance customers. This full-time remote role based in Phoenix involves handling inbound calls, resolving inquiries, and assisting clients with property insurance needs. The ideal candidate should possess strong communication skills, attention to detail, and the ability to manage high call volumes. Competitive pay is offered at $19/hour with opportunities for growth in a professional environment.