Remote Property Insurance Support Specialist

Allstate; United States; Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Comprehensive technology setup including laptop and peripherals

Monthly connectivity reimbursement for internet costs

Job summary

Allstate is seeking a Customer Care Associate II in the United States to handle high volume inbound calls with exemplary customer service concerning property insurance. The role involves assisting borrowers and providing essential information regarding premiums and disbursement processes.

The ideal candidate should have a high school diploma and 0-2 years of experience. Essential skills include business support, quality control, and client-facing abilities. This position offers a competitive compensation of $19/hr and significant work-from-home benefits.

Qualifications

• 0-2 years of experience preferred.
• High school diploma or equivalent education preferred.

Responsibilities

• Answer high volume inbound calls.
• Provide effective quality customer service regarding property insurance.
• Assist with borrower follow ups.
• Update records and note system as required.
• Disburse Property Insurance Premiums.

Skills

Business Support

Client Facing

Consumer Protection

Quality Control (QC)

Service Delivery

Education

High School Diploma or GED (Preferred)

Job description

Allstate is seeking a Customer Care Associate II in the United States to handle high volume inbound calls with exemplary customer service concerning property insurance. The role involves assisting borrowers and providing essential information regarding premiums and disbursement processes.

The ideal candidate should have a high school diploma and 0-2 years of experience. Essential skills include business support, quality control, and client-facing abilities. This position offers a competitive compensation of $19/hr and significant work-from-home benefits.