Remote Property Claims Oversight Reviewer

Allstate; United States; Remote; USD 66,000 - 130,000; Full time

Job summary

Allstate seeks a Centralized Processes Oversight Technical Reviewer to guide complex property claims, authorize estimates, and oversee CAT operations. The role supports field claims, reviews coverage, liability, damages, and claim valuation throughout the lifecycle.

You will audit performance, document files clearly, and enter data into the claim system. The position emphasizes accuracy, vendor oversight, and collaboration across teams. Remote schedule with travel for CAT events.

Qualifications

• Three or more years of direct property adjusting experience.
• Property estimating experience, including estimate writing.
• Experience using estimating tools (e.g., Xactimate).
• Strong customer service, communication, and organizational skills.
• Self-motivated with the ability to manage multiple priorities in a fast-paced, high-volume environment.
• High attention to detail with strong time management and analytical skills.
• Candidates located within the Pacific or Mountain Time Zones are preferred.

Responsibilities

• Serve as a resource to management with complex coverage issues and high-severity claims.
• Authorize damage estimates and claim payments for moderately complex losses.
• Provide vendor oversight and Staff Oversight – CAT and regular business.
• Support coverage investigations, supplement triage, subrogation investigations, Public Adjuster claims, ALE handling, asbestos abatement, Outside Adjuster ladder assists, and contents inventory and pricing.
• Review statistical and performance reports to assess claim outcomes, processes, procedures, and communicate findings.
• Conduct claims performance, quality, and audit reviews.
• Document claim files with clear notes, evaluations, and decision rationale.
• Summarize documentation and enter information into claim system notes.

Skills

Catastrophic Claims

Customer Service

Property Adjusting

Detail-Oriented

Time Management

Vendor Management

Coaching

Property Claims

Tools

Xactimate Estimating

Job description

Allstate seeks a Centralized Processes Oversight Technical Reviewer to guide complex property claims, authorize estimates, and oversee CAT operations. The role supports field claims, reviews coverage, liability, damages, and claim valuation throughout the lifecycle.

You will audit performance, document files clearly, and enter data into the claim system. The position emphasizes accuracy, vendor oversight, and collaboration across teams. Remote schedule with travel for CAT events.