Remote Property Claims Oversight Reviewer

Allstate Foundation; Illinois; Remote; USD 66,000 - 130,000; Full time

Job summary

Allstate Foundation in the United States seeks a Centralized Processes Oversight Technical Reviewer to guide complex property claims and ensure quality across CAT events from a remote setting. The role involves audits, coverage reviews, and authoritative decisions on moderate-severity losses, with 10 days on / 4 days off schedules and 10–25% travel.

The position emphasizes vendor oversight, performance reviews, and collaboration with Field Claims operations to improve outcomes and policy

Qualifications

• Three or more years of direct property adjusting experience.
• Property estimating experience, including estimate writing.
• Experience using estimating tools (e.g., Xactimate).
• Strong customer service, communication, and organizational skills.
• Self-motivated with the ability to manage multiple priorities in a fast-paced, high-volume environment.
• High attention to detail with strong time management and analytical skills.
• Candidates located within the Pacific or Mountain Time Zones are preferred.

Responsibilities

• Serve as a resource to management with complex coverage issues and high-severity claims.
• Authorize damage estimates and claim payments for moderately complex losses.
• Provide vendor oversight and Staff Oversight - CAT and regular business.
• Support coverage investigations, supplement triage, subrogation investigations, Public Adjuster claims, ALE handling, asbestos abatement, Outside Adjuster ladder assists, and contents inventory and pricing.
• Review statistical and performance reports to assess claim outcomes, processes, procedures, and communicate findings.
• Conduct claims performance, quality, and audit reviews.
• Document claim files with clear notes, evaluations, and decision rationale.
• Summarize documentation and enter information into claim system notes.

Skills

Catastrophic Claims

Coaching

Customer Service

Detail-Oriented

Property Adjusting

Property Claims

Time Management

Vendor Management

Xactimate Estimating

Tools

Xactimate Estimating

Job description

Allstate Foundation in the United States seeks a Centralized Processes Oversight Technical Reviewer to guide complex property claims and ensure quality across CAT events from a remote setting. The role involves audits, coverage reviews, and authoritative decisions on moderate-severity losses, with 10 days on / 4 days off schedules and 10–25% travel.

The position emphasizes vendor oversight, performance reviews, and collaboration with Field Claims operations to improve outcomes and policy