Remote Property Claims Operations Director

Zenith Insurance Company (United States); Los Angeles (CA); Remote; USD 138,000 - 163,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) plan & ESPP

Education and Training Reimbursement

Paid holidays and personal days

Employee Assistance Program

Job summary

Zenith Insurance Company in California seeks an experienced leader to oversee the Property Claims department. You will drive strategy, performance, and innovative initiatives while mentoring a team of claims professionals with emphasis on quality, compliance, and customer service.

The role requires strong analytical skills, knowledge of farm and commercial claims, and a track record of building robust processes.

Qualifications

• Bachelor’s degree or equivalent required.
• 5+ years managing Property Claims teams.

Responsibilities

• Directs and monitors claims within the property specialty area.
• Provides leadership and technical guidance to the claims team.
• Ensures compliance with laws, regulations and company policies.
• Performance management including hiring, coaching and development.
• Leads initiatives to improve processes and implement AI technologies.

Skills

Leadership

Data analysis

Industry knowledge

MS Office

Xactware

AI familiarity

Policy coverage

Education

Bachelor’s Degree

Tools

AI tools

Xactware

Job description

Zenith Insurance Company in California seeks an experienced leader to oversee the Property Claims department. You will drive strategy, performance, and innovative initiatives while mentoring a team of claims professionals with emphasis on quality, compliance, and customer service.

The role requires strong analytical skills, knowledge of farm and commercial claims, and a track record of building robust processes.