Remote Property Claims Manager – Homeowners Leader

Embedded Shishya; United States; Remote; USD 80,000 - 137,000; Full time

Benefits offered by this job

Laptop provided

Connectivity reimbursement

Home office setup guidance

Job summary

National General Insurance is seeking an experienced Property Claims leader to manage a remote team of adjusters handling homeowners property claims across Georgia and neighboring territories. This role requires strong leadership, expertise in homeowners claims, and remote team development.

You will provide technical oversight on complex claims, support investigations and coverage analyses, and foster a high-performing, compliant, remote team culture.

Qualifications

• Leadership experience in property claims leadership.
• Strong background in Homeowners Property claims.
• Experience leading remote or geographically dispersed teams.
• Expertise in coverage investigations and claim resolution.
• Advanced Xactimate estimating experience.

Responsibilities

• Lead, mentor, and develop a remote team of approximately 5 property claims adjusters.
• Provide technical expertise and oversight on homeowners property claims, including complex water, wind, hail, roof, and total loss losses.
• Support adjusters through claim investigations, coverage analysis, authority decisions, and claim resolution strategies.
• Partner with consultants and leadership teams to ensure consistency in claim handling processes, estimating standards, and authority guidelines.
• Monitor team performance, workloads, customer experience, and quality outcomes.
• Coach adjusters through escalated claim situations and coverage concerns, ensuring appropriate handling and collaboration with internal partners.
• Drive continuous improvement through training, mentoring, and talent development initiatives.
• Foster a collaborative and engaged remote team culture while maintaining accountability and performance standards.

Skills

Leadership experience

Property claims expertise

Remote team leadership

Xactimate proficiency

Claim investigations

Communication skills

Tools

Xactimate

Job description

National General Insurance is seeking an experienced Property Claims leader to manage a remote team of adjusters handling homeowners property claims across Georgia and neighboring territories. This role requires strong leadership, expertise in homeowners claims, and remote team development.

You will provide technical oversight on complex claims, support investigations and coverage analyses, and foster a high-performing, compliant, remote team culture.