Remote Property Claims Lead – Large Loss & CAT

Nationwide Mutual Insurance Company; Colorado; Hybrid; USD 88,000 - 164,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Company-paid Pension plan

Paid time off

Job summary

Nationwide is seeking a Claims Specialist III, Property Large Loss to evaluate and resolve serious exposure, large loss claims requiring investigation, liability evaluation and negotiation. You’ll expedite settlements, manage reserves, and collaborate with SIU and subrogation to identify fraud opportunities.

The role covers Colorado and Utah with up to 50% travel, and requires CAT duties, strong customer service, and leadership to less experienced claims associates.

Qualifications

• 5 years of insurance field/property claims handling or adjusting experience (large loss - preferred).
• Solid experience with Xactimate.
• Solid experience writing own estimates and handling claims start to finish.
• Construction background/experience- Residential, Roofing, Remodeling, water mitigation, etc
• Strong customer service competency
• Strong written & verbal communication skills

Responsibilities

• Handles all assigned claims promptly and effectively, with little direction and oversight, which may include complicated and catastrophic losses.
• Makes decisions within delegated authority, recommends settlement values in the disposition of claims as outlined in company policies and procedures.
• Accurately pays claims based on policy provisions, state mandates and/or fee schedules.
• Determines proper policy coverages and applies standard methodologies to conclude assigned cases according to company guidelines.
• Adheres to high standards of professional conduct while delivering outstanding service.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.
• Maintains knowledge of court decisions that may affect the claim's function; current principles and practices; innovations; and policy changes and modifications.
• May be required to maintain knowledge of other functions within assigned subject area.
• This may require attending various seminars or training sessions.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Able to act for Claims Manager.
• Mentors and provides leadership to less experienced claims associates.
• Provides one-on-one training and assists with training/presentations as assigned by claims management.
• Creates and analyzes severe incident reports, reinsurance reports and other information to corporate office, claims management and underwriting.
• Partners with Special Investigation Unit and Subrogation to identify fraud and subrogation opportunities.
• Assist general counsel to prepares files for suit, trial or subrogation.
• Consults claims staff and defense counsel for discovery processes and lawsuit file/trial strategy on case-specific issues.
• Initiates and conducts follow-ups through proficient use of the claims and other related business systems.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
• May perform other responsibilities as assigned.

Skills

Claims handling

Customer service

Written & verbal communication

Construction background

CAT duty

Education

Undergraduate degree or equivalent

Tools

Xactimate

Job description

Nationwide is seeking a Claims Specialist III, Property Large Loss to evaluate and resolve serious exposure, large loss claims requiring investigation, liability evaluation and negotiation. You’ll expedite settlements, manage reserves, and collaborate with SIU and subrogation to identify fraud opportunities.

The role covers Colorado and Utah with up to 50% travel, and requires CAT duties, strong customer service, and leadership to less experienced claims associates.