Remote Property Claims Inspector

State Farm; Salem (OR); Remote; USD 59,059 - 90,000; Full time

Benefits offered by this job

Get Paid: annual raise and bonus

Health and wellbeing programs

Tuition assistance

401(k) plan with company contributions

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners and commercial properties from a remote-field setup. You will be the first contact for insureds, explain coverage, estimate damages, and guide them through the claims process with Remarkable service.

You will conduct on-site inspections, collaborate with policyholders and agents, and prepare detailed reports while managing claims up to $500,000.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
• Strong knowledge of property insurance policies, coverage and claim handling practices.
• Knowledge of residential and commercial building construction.
• Familiarity with local regulations and compliance requirements in your assigned territory.
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
• Proven ability to assess damages, estimate repair costs, and negotiate settlements.
• Detail-oriented with strong organizational and analytical skills.
• Proficient in using claims management software and other relevant tools.
• Physical agility for lifting, climbing ladders, navigating roofs, and crawling in tight spaces.

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• May interact with emotionally charged parties during inspections or resolutions.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust both personal and commercial property claims up to $500,000.
• Evaluate coverage and policy terms to determine claim validity and compliance.
• Negotiate and settle claims within authorized limits per policy provisions and guidelines.

Skills

Property claims

Policy knowledge

Construction knowledge

Regulatory compliance

Communication skills

Conflict resolution

Damage assessment

Negotiation

Claims software

Driver's license

Education

Bachelor's degree

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners and commercial properties from a remote-field setup. You will be the first contact for insureds, explain coverage, estimate damages, and guide them through the claims process with Remarkable service.

You will conduct on-site inspections, collaborate with policyholders and agents, and prepare detailed reports while managing claims up to $500,000.