Remote Property Claims Adjuster II

Hartford; Hartford (CT); Hybrid; USD 60,000 - 89,000; Full time

Job summary

The Hartford is hiring a Property Claims Adjuster II in a role that supports a hybrid or remote work arrangement. You will manage claim files, negotiate effectively, and make independent decisions to move claims forward while ensuring high-quality customer service.

Qualified candidates have a college degree or related claims handling experience, with strong analytical, communication, and integrity skills. Training and development are emphasized, with a focus on inclusion and ethics.

Qualifications

• College Degree or equivalent property claims handling experience is strongly preferred.
• Evidence of career growth and experience in construction preferred.
• Demonstrated ability to manage complex negotiations with urgency.
• Ability to handle competing priorities while maintaining quality and service.
• Strong desk management skills and advanced investigative thinking.

Responsibilities

• Handle claim files in accordance with claim quality standards and goals.
• Negotiate skilfully in challenging situations with internal and external groups.
• Make independent decisions to move claims forward.
• Provide high-quality customer service and meet stakeholder expectations.
• Assess exposure and manage file reserves appropriately.
• Identify and pursue subrogation, salvage and recovery opportunities.
• Recognize fraud indicators and initiate investigations.
• Develop jurisdictional knowledge, including independent adjusters and vendors.
• Maintain professionalism and credibility in all customer interactions.

Skills

Negotiation

Prioritization

Desk management

Critical thinking

Adaptability

AI tools

Customer focus

Job description

The Hartford is hiring a Property Claims Adjuster II in a role that supports a hybrid or remote work arrangement. You will manage claim files, negotiate effectively, and make independent decisions to move claims forward while ensuring high-quality customer service.

Qualified candidates have a college degree or related claims handling experience, with strong analytical, communication, and integrity skills. Training and development are emphasized, with a focus on inclusion and ethics.