Remote Project Manager - IT Service Delivery

Placements24; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical aid

Life insurance

Retirement planning

Generous annual leave

Job summary

Placements24 is seeking a highly motivated Remote Project Manager to oversee critical IT service delivery projects. You will lead projects that enhance clients' IT infrastructure, manage budgets, and coordinate cross-functional teams from a home office.

The role requires 5+ years in IT project management, strong knowledge of ITIL, cloud tech (AWS/Azure), and stakeholder management. PMP/PRINCE2 is a plus, and you must excel in a remote, distributed environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
• 5+ years of IT project management experience focusing on service delivery and infrastructure.
• Experience managing projects in remote/distributed teams.
• Solid understanding of IT infrastructure, cloud tech, cybersecurity, and ITIL.
• Excellent communication and stakeholder management skills.
• Proficiency with MS Project or Jira and related tools.
• Budget and resource management experience.
• PMP or PRINCE2 certification is desirable.

Responsibilities

• Plan, execute, and finalize IT projects on time and within budget.
• Define scope, goals, and deliverables with senior management.
• Develop and manage project budgets and track expenditures.
• Acquire and manage resources including personnel and vendors.
• Coordinate internal resources and third parties for project execution.
• Manage changes to scope, schedules, and costs.
• Measure project performance and monitor variances.
• Report and escalate to management as needed.
• Ensure project documentation is complete and up-to-date.
• Foster strong relationships with clients and remote teams.

Skills

IT project management

Remote work

Budget management

Stakeholder management

Education

Bachelor's degree in IT/CS/Business

Tools

MS Project

Jira

AWS

Azure

ITIL

Job description

About the Role

Our client, a leader in managed IT services, is actively seeking a highly motivated and experienced Remote Project Manager to oversee critical IT service delivery projects. This is a 100% remote role, enabling you to work from any location. You will be responsible for managing projects that enhance our clients' IT infrastructure, ensuring seamless service delivery and operational excellence. The ideal candidate has a strong background in IT project management, particularly in service delivery and infrastructure upgrades, and thrives in a remote work environment. Join a company that values innovation and employee well-being, contributing to critical IT initiatives from the comfort of your home office, with potential operational links to areas like Welkom, Free State .

Key Responsibilities

• Plan, execute, and finalize IT projects according to strict deadlines and within budget, while maintaining quality standards.
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop and manage project budgets, track expenditures, and ensure financial objectives are met.
• Acquire and manage project resources, including personnel, equipment, and vendors.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Manage changes to the project scope, project schedules, and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques to monitor progress and identify variances.
• Report and escalated to management as needed.
• Ensure all project documentation is complete, current, and stored appropriately.
• Foster strong relationships with clients and internal teams through effective remote communication.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 5 years of experience in IT project management, with a strong focus on service delivery, infrastructure, or network projects.
• Proven experience managing projects in a remote or distributed team environment.
• Solid understanding of IT infrastructure, cloud technologies (e.g., AWS, Azure), cybersecurity principles, and ITIL frameworks.
• Excellent communication, interpersonal, and stakeholder management skills.
• Proficiency in project management software such as MS Project, Jira, or similar tools.
• Demonstrated ability to manage budgets and resources effectively.
• PMP or PRINCE2 certification is highly desirable.
• Ability to work independently with minimal supervision and manage priorities effectively.
• A proactive approach to problem-solving and risk management.

Benefits

Our client offers a competitive salary commensurate with experience and a comprehensive benefits package, including medical aid, life insurance, and retirement planning. As a fully remote role, we provide flexibility and work-life balance. Employees receive generous annual leave and are encouraged to pursue professional development through certifications and training programs. Access to modern collaboration tools and a supportive virtual team environment. This position offers a significant opportunity to grow your career in IT project management with a forward-thinking, remote-first organization.