Remote Project Manager - Customer Experience Transformation

IBM; New York (NY); Remote; USD 110,000 - 150,000; Full time

Job summary

IBM Consulting is seeking a Project Manager for Customer & Experience Transformation to manage both strategic and detailed aspects of projects. You will understand client business, industry, and customer needs to drive digital marketing solutions and project success.

Responsibilities include governance, planning, and leveraging multiple methodologies to meet client objectives and deliver lasting impact for diverse industries.

Qualifications

• Deep understanding of client business, industry, and customer needs.
• Experience establishing project governance models to ensure outcomes.
• Proficiency in multiple methodologies: IBM Design Thinking, Agile, DevOps, Scrum, SAFe, LeSS, SDLC.

Responsibilities

• Establish project governance models and align with client objectives.
• Lead project planning, resource allocation, and on-time, on-budget delivery.
• Apply IBM Design Thinking, Agile, DevOps, Scrum, SAFe, LeSS, and SDLC to drive success.

Skills

Project governance

Agile methodologies

Design Thinking

DevOps

SDLC

Leadership

Digital marketing

Job description

IBM Consulting is seeking a Project Manager for Customer & Experience Transformation to manage both strategic and detailed aspects of projects. You will understand client business, industry, and customer needs to drive digital marketing solutions and project success.

Responsibilities include governance, planning, and leveraging multiple methodologies to meet client objectives and deliver lasting impact for diverse industries.