Remote Project Concierge & Sales Specialist

Lever, Inc.; Mill Valley (CA); Remote; USD 34,000 - 39,000; Part time

Job summary

Yardzen is seeking a highly organized, customer-focused professional for a remote, part-time role blending sales outreach with client support throughout the Yardzen experience. The position is approx.

20-25 hours per week, with availability during Pacific Time hours, including Sundays, and compensation of $25 - $28 per hour. You will engage prospective clients, qualify leads, convert them into customers, and coordinate with Design, Operations, and Marketing to keep projects on track while

Qualifications

• Experience in sales, customer service, project coordination, or a similar client-facing role.
• Strong phone presence with the confidence to guide both sales and service conversations.
• Excellent written and verbal communication skills.
• Highly organized and able to manage multiple clients, priorities, and follow-up tasks simultaneously.
• Comfortable working toward sales and performance goals.
• Proactive, resourceful, and confident resolving client concerns.
• Able to work independently in a fast-paced, remote environment.
• Comfortable learning and working across multiple technology platforms and internal systems.
• Experience with Hubspot.

Responsibilities

• Proactively call, text, and follow up with interested leads provided by Yardzen.
• Quickly qualify prospective clients, understand their needs, and clearly communicate the value of Yardzen’s services.
• Convert prospective clients into Yardzen customers and consistently work toward individual sales goals.
• Accurately track outreach, client conversations, follow-up activities, and results.
• Partner with Marketing and other cross-functional teams to strengthen messaging and improve conversion.
• Serve as a responsive point of contact for clients throughout their Yardzen experience.
• Monitor and manage client communications across assigned inboxes, phone calls, and text messages.
• Answer questions, resolve routine issues, and ensure clients receive clear and timely updates.
• Help clients understand next steps, project timelines, deliverables, and key milestones.
• Coordinate internally with Design, Operations, and other teams to keep projects moving forward.
• Identify potential project delays or client concerns and elevate more complex issues to the appropriate team member.
• Maintain accurate and detailed client records in Yardzen’s internal systems.
• Create a positive, seamless experience that builds client confidence and satisfaction.

Skills

Sales experience

Customer service

Project coordination

Strong communication

Independent work

Remote work experience

Tools

Hubspot

Job description

Yardzen is seeking a highly organized, customer-focused professional for a remote, part-time role blending sales outreach with client support throughout the Yardzen experience. The position is approx.

20-25 hours per week, with availability during Pacific Time hours, including Sundays, and compensation of $25 - $28 per hour. You will engage prospective clients, qualify leads, convert them into customers, and coordinate with Design, Operations, and Marketing to keep projects on track while