Remote Programs & Growth Ops Lead

Airbnb; United States; Remote; USD 168,000 - 203,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Employee Travel Credits

Job summary

Airbnb is seeking a Programs and Business Operations Lead to work with the Director of Services and Membership to grow program impact. You will define growth levers, build scalable tools, and partner with product and marketing to design programs that deliver value for guests and hosts.

You are a builder who thrives in ambiguity, combines strategic thinking with operational rigor, and communicates clearly across teams.

Qualifications

• Experience in consulting or strategy operations across multiple geographies.
• Strong ability to prioritise and execute new initiatives in ambiguous environments.
• Excellent communication and stakeholder management across product, marketing, and operations.

Responsibilities

• Develop actionable business analysis to enable functional leads to provide consistent information to their teams and stakeholders.
• Provide data driven insights quickly and accurately by leveraging tools such as SQL, Excel and Tableau.
• Partner with product and marketing teams to translate business goals into program requirements and go-to-market strategies—speaking their language and earning their trust as a strategic peer.
• Identify new growth opportunities, design experiments to test hypotheses, and develop plans to scale proven levers.
• Build tools and equip teams with the relevant data support to tools to make actionable decisions.
• Create materials to communicate strategy and business performance to key stakeholders.
• Manage cross-functional workstreams across product, marketing, data science, finance, partnerships, and business operations.

Skills

Strategic thinking

Leadership

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Problem solving

Communication skills

Analytical thinking

Tools

SQL

Excel

Tableau

Job description

Airbnb is seeking a Programs and Business Operations Lead to work with the Director of Services and Membership to grow program impact. You will define growth levers, build scalable tools, and partner with product and marketing to design programs that deliver value for guests and hosts.

You are a builder who thrives in ambiguity, combines strategic thinking with operational rigor, and communicates clearly across teams.