Remote Program Operations Specialist (Nonprofit)

Sunflower Services; Durham (NC); Hybrid; USD 60,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Commuter benefits

Paid time off

Volunteer time

Parental leave

Education reimbursement

Job summary

Sunflower Services is seeking a Program Associate on the Success Teams unit to support a portfolio of fiscally sponsored projects through contract and grant administration, financial tracking, and data management.

You will collaborate with Finance, HR, Compliance, IT, and client teams to ensure compliance and efficient operations, while maintaining high attention to detail and strong communication across diverse stakeholders.

Qualifications

• 2–4 years of relevant work experience in administrative or customer-facing roles
• Advanced or graduate degree may be considered in lieu of required work experience.
• Experience in requesting, reviewing, or drafting contracts or subgrants
• Experience with Microsoft Office Suite and CRM database management
• Experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
• Familiarity and/or experience working within a fiscal sponsorship structure is a plus
• An appreciation for efficient processes and a desire to improve them
• Interest in contributing to team and project-level learning
• High attention to detail and process oriented
• Excellent time management skills
• Strong written and verbal communication skills
• Ability to prioritize effectively and manage towards multiple deadlines simultaneously
• Ability to read and explain basic nonprofit financial statements
• Ability to use available resources and feedback to continually pivot, adapt, and grow
• Ability to work inclusively and collaboratively with diverse teams and audiences
• Effective collaboration skills and team player

Responsibilities

• Own operational functions for a portfolio of fiscally sponsored projects, including: Contract and subgrant management from initial review to drafting and implementation
• Financial review and reporting, including tracking cash flow and communicating variances to key internal and external stakeholders
• Maintain project data related to a project’s operational needs
• Project manage internally to ensure task completion within Client Service Standards
• Additional tasks to align with project need as assigned
• Ensure legal and procedural compliance and quality control for various project activities, liaising with cross-functional teams including Finance, HR, Compliance, IT, and others as needed
• Communicate with clients and internal teams in a clear and effective manner, collaborating as needed to resolve big-picture and complex needs
• Support the account manager in overall relationship management of the project
• Implement department and organizational policies and procedures as they are introduced
• Routinely apprise and align with internal stakeholders on the status of tasks; sharing processes and other relevant project data to senior team members, as needed
• Support the development of more efficient processes, systems, and technology as assigned
• Contribute to the achievement of team initiatives and internal projects as assigned
• Increase knowledge of philanthropic trends and nonprofit management best practices
• Participate in internal and external trainings related to industry best practices and internal policies and procedures

Skills

Communication skills

Time management

Attention to detail

Team collaboration

Problem solving

Prioritization

Multitasking

Education

Advanced or graduate degree may be considered in lieu of required work experience

Tools

Microsoft Office Suite

CRM database management

Job description

Sunflower Services is seeking a Program Associate on the Success Teams unit to support a portfolio of fiscally sponsored projects through contract and grant administration, financial tracking, and data management.

You will collaborate with Finance, HR, Compliance, IT, and client teams to ensure compliance and efficient operations, while maintaining high attention to detail and strong communication across diverse stakeholders.