Remote Program Manager, AI Healthcare PMO

Qualified Health; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity

Health insurance

Flexible hours

Hybrid work options

Job summary

Qualified Health is seeking a Program Manager to scale the PMO across health system customers, turning a strong foundation into a repeatable operating model with real-time visibility into programs, artifacts, governance, and information security. You will partner with the existing PM, customer-facing teams, and leaders.

Initially you may focus on one customer, but the role is customer-facing and extends across accounts, enabling clear communication and decision-making.

Qualifications

• Demonstrated ability to manage multiple complex programs and stakeholders at once.
• Confident, clear customer-facing communication, including delivering difficult messages.
• Experience aligning stakeholders and working effectively across functions.
• Strong analytic thinking and root cause analysis.
• Experience with strategy and road-mapping, and with workforce or resource management.
• Hands-on fluency with AI tools such as ChatGPT or Claude, and with program and reporting tools such as Zoho, Jira, Notion, Slack, or Power BI.
• A builder mindset: you know when to run with something and when to ask for help.
• Active listening, emotional intelligence, executive presence, and humility, with comfort in ambiguity and a drive to create structure.

Responsibilities

• Run day-to-day PMO operations across multiple customer programs, including weekly reporting, standing customer meetings, and follow-through on actions
• Lead program audits across artifacts, compliance, governance, and information security, and identify gaps, access and data blockers, and anything that limits acceleration
• Keep the PMO's source of truth current in Zoho and aligned with Notion, Slack, Jira, and Google Drive so program status is visible in real time
• Build and refine a daily digest and reporting views that surface what matters across tools
• Facilitate cross-customer working sessions where teams share what is working and exchange pilot and use-case learnings
• Represent the PMO with customers and align stakeholders across customer, technical, and internal teams, including delivering difficult messages clearly
• Trace recurring program issues to their root causes and turn the fixes into repeatable process improvements
• Help lay the groundwork for workforce and resource tracking and for organizational effectiveness and readiness across internal and external teams

Skills

Program management

Customer-facing communication

Stakeholder alignment

Analytics

Strategy & roadmapping

AI tools

Builder mindset

Active listening & emotional intel

Tools

Zoho

Jira

Notion

Slack

Power BI

ChatGPT

Claude

Job description

Qualified Health is seeking a Program Manager to scale the PMO across health system customers, turning a strong foundation into a repeatable operating model with real-time visibility into programs, artifacts, governance, and information security. You will partner with the existing PM, customer-facing teams, and leaders.

Initially you may focus on one customer, but the role is customer-facing and extends across accounts, enabling clear communication and decision-making.