Program Manager — AI Product Initiative (Healthcare) U.S

Technology Rivers, LLC; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Technology Rivers, LLC seeks a senior Program Manager to lead a fast-moving AI product initiative spanning live customers, clinical workflows, software development, deployment, and commercialization.

This is a senior, hands-on role for someone who can operate at the pace and judgment an early-stage product environment demands, bringing structure and follow-through to a space where clinical expertise and technical execution need to move in lockstep without a bottleneck between them.

Qualifications

• Senior-level, independent leadership of complex software or AI implementations in live-customer or clinical settings.
• Experience managing demanding customer stakeholders directly and recovering delivery issues under pressure.
• Proficient in program governance with JIRA, structured requirements processes, and decision logs.
• Ability to operate across technical and clinical domains with high autonomy.

Responsibilities

• Lead customer-facing discussions representing the program directly to demanding stakeholders.
• Translate operational and customer feedback into clear decisions, assigned owners, and concrete development actions.
• Maintain an integrated delivery plan spanning customers, product development, and internal dependencies, keeping all workstreams visibly aligned.
• Anticipate and resolve risks proactively, without waiting for direction on each individual action.
• Coordinate effectively across internal stakeholders, the product team, and clinical subject matter experts, ensuring nothing stalls at the seams between functions.
• Establish and enforce disciplined governance across meetings, JIRA, requirements documentation, and decision tracking.
• Complement, not sit between, clinical experts and the technical team, providing the integrated planning and accountability that lets both functions operate at full effectiveness.

Skills

Senior leadership in AI projects

Stakeholder management

Cross-domain collaboration

Autonomous decision-making

Tools

JIRA

Job description

Job Details

Join our team as a Program Manager, where you will take command of a fast-moving AI product initiative spanning live customers, clinical workflows, software development, deployment, and commercialization. This is a senior, hands-on role for someone who can operate at the pace and judgment an early-stage product environment demands, bringing structure and follow-through to a space where clinical expertise and technical execution need to move in lockstep without a bottleneck between them.

Responsibilities

• Lead customer-facing discussions with confidence and accuracy, representing the program directly to demanding stakeholders.
• Translate operational and customer feedback into clear decisions, assigned owners, and concrete development actions.
• Maintain an integrated delivery plan spanning customers, product development, and internal dependencies, keeping all workstreams visibly aligned.
• Anticipate and resolve risks proactively, without waiting for direction on each individual action.
• Coordinate effectively across internal stakeholders, the product team, and clinical subject matter experts, ensuring nothing stalls at the seams between functions.
• Establish and enforce disciplined governance across meetings, JIRA, requirements documentation, and decision tracking.
• Complement, not sit between, clinical experts and the technical team, providing the integrated planning and accountability that lets both functions operate at full effectiveness.

Requirements

• Proven, senior-level experience independently leading complex software or AI implementations, ideally in a live-customer or clinical environment.
• A track record of managing demanding customer stakeholders directly, including recovering delivery issues under pressure.
• Strong command of program governance tools and practices (JIRA, structured requirements processes, decision logs).
• Demonstrated ability to work across technical and clinical domains without requiring either side to translate for the other.
• Comfortable operating with high autonomy and fast decision-making, consistent with an early-stage product environment.