Healthcare AI Program Manager — PMO & Governance

Health Data Innovations, Inc.; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity package

Health insurance (medical/dental/vison

Job summary

Qualified Health is hiring a Program Manager to scale the PMO across health system customers. You will transform a strong foundation into a repeatable operating model with real-time visibility and clear audits of artifacts, compliance, governance, and information security.

You will partner with the existing PM and customer-facing teams, representing the PMO across accounts with confidence and clarity, driving improvements and stakeholder alignment.

Qualifications

• Experience managing multiple complex programs and stakeholders.
• Confident, clear customer-facing communication including tough messages.
• Ability to align stakeholders across functions and drive outcomes.
• Strong analytical thinking with root-cause analysis capability.
• Experience with strategy, road-mapping, and workforce management.
• Hands-on fluency with AI tools and program/reporting tools.

Responsibilities

• Run day-to-day PMO operations across multiple customer programs with weekly reporting and meetings.
• Lead program audits across artifacts, governance, and information security and identify blockers.
• Maintain PMO source of truth in Zoho and align with Notion, Slack, Jira, and Google Drive for real-time status.
• Build daily digest and reporting views surfacing critical metrics across tools.
• Facilitate cross-customer working sessions sharing learnings and best practices.
• Represent the PMO with customers and align stakeholders across teams, delivering difficult messages clearly.
• Trace recurring issues to root causes and implement repeatable improvements.
• Support workforce and resource tracking groundwork for organizational effectiveness.

Skills

Program management

Stakeholder management

Analytics & root cause analysis

Strategy & road-mapping

AI tools familiarity (ChatGPT/Claude)

Clear customer-facing communication

Cross-functional collaboration

Tools

Zoho

Jira

Notion

Slack

Power BI

Job description

Qualified Health is hiring a Program Manager to scale the PMO across health system customers. You will transform a strong foundation into a repeatable operating model with real-time visibility and clear audits of artifacts, compliance, governance, and information security.

You will partner with the existing PM and customer-facing teams, representing the PMO across accounts with confidence and clarity, driving improvements and stakeholder alignment.