Remote Program Director — Housing & Behavioral Health

Brownstonenyc; United States; Remote; USD 120,000 - 165,000; Full time

Job summary

Brownstonenyc is seeking a remote Senior Program Director to oversee supportive housing and behavioral health programs across NY and MD, ensuring HUD, Medicaid, and state regulatory compliance while maintaining financial performance.

The role leads program oversight, billing, QA, and interagency coordination, with a focus on data-driven reporting and staff training to meet high-quality care standards.

Qualifications

• Senior program directors, healthcare administrators, supportive housing leaders, behavioral health operations managers, Medicaid billing/compliance managers, and multi-site program leaders

Responsibilities

• Oversee operations across multiple supportive housing sites in NY and MD.
• Ensure compliance with federal, state, and local regulations (HUD 24 CFR Part 578 & 891, OMH, OASAS, Medicaid).
• Review and approve operational protocols for housing, clinical services, and substance use programs.
• Conduct monthly virtual audits of documentation, service delivery, and billing compliance.
• Maintain up-to-date staff certifications and required training (trauma-informed care, harm reduction, HIPAA, etc.).
• Manage Medicaid and insurance billing for all facilities.
• Verify encounter data, prior authorizations, and claims submissions.
• Maintain clean-claim rate 95 % and minimize denials.
• Monitor occupancy rates, service utilization, and budget performance.
• Standardize intake, case management, and discharge workflows across sites.
• Identify funding or compliance risks and recommend corrective actions.
• Develop and track performance metrics for service quality and compliance.
• Produce monthly executive dashboards covering occupancy, billing, and audit outcomes.
• Lead virtual case conferences and quarterly quality reviews with site managers.
• Serve as liaison with government partners (HUD, DSS, OMH, Medicaid) and community agencies.
• Support audits, grant renewals, and reporting requirements.
• Provide data and documentation for funding applications and compliance reviews.

Skills

Senior program director

Healthcare administrator

Multi-site leadership

Job description

Brownstonenyc is seeking a remote Senior Program Director to oversee supportive housing and behavioral health programs across NY and MD, ensuring HUD, Medicaid, and state regulatory compliance while maintaining financial performance.

The role leads program oversight, billing, QA, and interagency coordination, with a focus on data-driven reporting and staff training to meet high-quality care standards.