Remote Program Director: Client Success & P&L Lead

CompuCom; Richmond (VA); Remote; USD 113,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays (up to 12 days)

Paid time off (min 10 days)

Paid parental leave (min 10 days)

401(k)

FSA/HSA

Job summary

CompuCom is seeking a Program Director to oversee budgets, resources, timelines, and vendor relationships, aligning business objectives with technical execution. You will serve as a senior liaison to stakeholders and champion governance best practices to ensure program outcomes meet quality and performance expectations.

Remote opportunity with a preference for candidates located in or near Richmond VA area to support client.

Qualifications

• Bachelor’s degree in Business Management or related field.
• 8+ years of related experience with 5+ years in Managed Services.
• Strong financial acumen and P&L ownership for accounts.

Responsibilities

• Act as client advocate inside Compucom and own overall Profit & Loss for client(s).
• Build trusted senior customer relationships to support business and IT objectives.
• Provide delivery oversight for day-to-day operations of customer relationship teams to boost renewals and reduce churn.
• Lead planning for incremental growth alongside sales, product, and other functions.
• Forecast client revenue with delivery and program management based on sales volume and client data.
• Manage a team including leadership, hiring, training, and development.
• Work independently or in a matrix environment.

Skills

Budgeting & forecasting

Executive leadership

Stakeholder management

Strategic planning

Sales & account growth

Client relationship management

Education

Bachelor’s degree in Business Management or related field

Job description

CompuCom is seeking a Program Director to oversee budgets, resources, timelines, and vendor relationships, aligning business objectives with technical execution. You will serve as a senior liaison to stakeholders and champion governance best practices to ensure program outcomes meet quality and performance expectations.

Remote opportunity with a preference for candidates located in or near Richmond VA area to support client.