Remote Program Analyst II UCMS Systems & Data

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Telework up to 3 days/week

Job summary

The Commonwealth of Pennsylvania seeks a Program Analyst 2 to support the Unemployment Compensation Management System (UCMS) improvements, ensuring reliability and clear information for employers and residents. You will analyze, test, and document updates while collaborating with staff and users to drive better system outcomes.

Responsibilities include system analysis, issue resolution, testing, and data review, with opportunities for part-time telework and a standard full-time schedule in

Qualifications

• 1 year as Program Analyst 1 or 2 years analytical experience with a bachelor's degree
• Equivalent combination of experience and training
• You must meet the PA residency requirement

Responsibilities

• System Analysis: Review UCMS functions for accuracy and compliance
• Issue Resolution: Investigate problems and document fixes
• Testing Support: Evaluate changes to confirm new features work as intended
• Document Updates: Create and revise task documents and process guides
• User Collaboration: Shadow staff to identify training needs
• Data Review: Assess business rules and reports for program decisions

Skills

Analytical thinking

Documentation

Problem solving

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania seeks a Program Analyst 2 to support the Unemployment Compensation Management System (UCMS) improvements, ensuring reliability and clear information for employers and residents. You will analyze, test, and document updates while collaborating with staff and users to drive better system outcomes.

Responsibilities include system analysis, issue resolution, testing, and data review, with opportunities for part-time telework and a standard full-time schedule in