Remote Production Support & Client Onboarding Engineer

Qaurs Techno Systems LLC; Oregon; Hybrid; USD 90,000 - 110,000; Full time

Job summary

ClinetCotiviti is seeking a Software Engineer for Production Support and Client Onboarding (L2/L3). This remote role focuses on incident escalation, diagnostics across application, database, and infra layers, and guiding new clients through go-lives.

You will collaborate with Operations, Implementation, and Development teams to resolve issues, validate configurations, and share knowledge through runbooks and post-mortems.

Qualifications

• Strong analytical, troubleshooting, and problem-solving skills across application, database, and infrastructure domains.
• Familiarity with monitoring and logging tools for diagnosing production issues.
• Experience with REST APIs, JDBC, JPA/Hibernate, JSON, and HTTP fundamentals.

Responsibilities

• Production Support (Level 2/3): escalate incidents, diagnose across app, DB, and infra, resolve issues, document RCA.
• Client Onboarding & Configuration: lead setup for new clients, validate data, ensure go-lives.
• Cross-Functional Collaboration: communicate status, track defects, and mentor teams on new systems.

Skills

Java

Spring Boot

Vert.x

REST APIs

JUnit

Mockito

JPA/Hibernate

JDBC

SQL

Docker

CI/CD

Tools

Docker

CI/CD

Job description

ClinetCotiviti is seeking a Software Engineer for Production Support and Client Onboarding (L2/L3). This remote role focuses on incident escalation, diagnostics across application, database, and infra layers, and guiding new clients through go-lives.

You will collaborate with Operations, Implementation, and Development teams to resolve issues, validate configurations, and share knowledge through runbooks and post-mortems.