Remote Product Support Engineer - Issue Solver & API Pro

Sprinto; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Co-working allowance

Unlimited leave

Health insurance

Annual learning budget

Job summary

Sprinto is a fully remote, ownership-driven team offering unlimited leave, health insurance, and an annual learning budget. You will investigate product, integration, and configuration issues, reproducing problems and identifying root causes while communicating findings clearly.

This role emphasizes curiosity about how products work and comfort with APIs, HTTP, and databases. Join Sprinto to contribute to a trusted, AI-driven automation platform for compliance, audit, and risk management in a

Qualifications

• Ability to investigate product, integration, and configuration issues.
• Experience reproducing issues, testing hypotheses, and diagnosing root causes.
• Strong communication to explain technical issues to any audience.

Responsibilities

• Investigate product, integration, and configuration issues, not just predefined responses.
• Reproduce problems, test hypotheses, and identify root causes.

Skills

APIs

Databases

Problem solving

Clear communication

Tools

HTTP

SQL

Job description

Sprinto is a fully remote, ownership-driven team offering unlimited leave, health insurance, and an annual learning budget. You will investigate product, integration, and configuration issues, reproducing problems and identifying root causes while communicating findings clearly.

This role emphasizes curiosity about how products work and comfort with APIs, HTTP, and databases. Join Sprinto to contribute to a trusted, AI-driven automation platform for compliance, audit, and risk management in a