Remote Product Manager for ERP & Sage Intacct Solutions

Baker Tilly; California; Remoto; USD 110.000 - 160.000; Tempo pieno

Descrizione del lavoro

Baker Tilly is seeking a Technical Business Analyst / Product Manager to work remotely from the United States, collaborating with developers, project managers, and customers to translate business requirements into software solutions with strong customer adoption.

You will maintain expertise in Sage Intacct, define tailored solutions, and drive project plans, training, and deployment best practices across teams to ensure successful outcomes for clients and the firm.

Competenze

• Bachelor's degree required; preferably in accounting, MIS or computer science.
• 5+ years' experience consulting and implementing Sage Intacct, ERP/financial apps, or other SaaS solutions.
• Experience communicating with customers or end users and technical staff on system issues and deployments.
• Ability to translate business requirements into technical solutions and engage with technology teams.
• Advanced proficiency with Excel (PivotTables, VLOOKUP, macros) is a plus.

Mansioni

• Manage multiple customers to design and support software solutions with high customer satisfaction and adoption.
• Gather requirements with client stakeholders and define solutions for the development team.
• Maintain deep knowledge of Sage Intacct and its core and advanced modules.
• Define roll-outs of custom solutions integrated with Sage Intacct based on business processes.
• Develop and communicate project plans to ensure on-time, on-budget delivery.
• Train customer end-users and relate system functionality to business requirements.
• Document business requirements into software solutions using BT best practices.
• Respond to customer technical issues related to system implementations.
• Collaborate with Professional Services, Sales, Support, Marketing, and Customer Success.
• Provide clear, concise communications and leadership aligned with customer goals.

Conoscenze

Leadership

Project management

Communication

Analytical thinking

Customer interaction

Formazione

Bachelor's degree

Strumenti

Sage Intacct

Excel

Microsoft Suite

Descrizione del lavoro

Baker Tilly is seeking a Technical Business Analyst / Product Manager to work remotely from the United States, collaborating with developers, project managers, and customers to translate business requirements into software solutions with strong customer adoption.

You will maintain expertise in Sage Intacct, define tailored solutions, and drive project plans, training, and deployment best practices across teams to ensure successful outcomes for clients and the firm.