Remote Product Experience Lead: Strategy & Impact

Cardinal Health, Inc.; Frankfort (KY); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Paid time off

Health savings account (HSA)

Parental leave

Job summary

Cardinal Health is seeking a Product Experience Design Lead to drive the quality, direction, and impact of product experiences across a portfolio of products and initiatives. This individual contributor role partners with Product, Engineering, and Business leaders to shape strategy and ensure experiences deliver measurable customer and business value.

The role leads through expertise and influence, partnering with stakeholders to guide execution, manage risk, and drive customer-centered outcomes

Qualifications

• 8+ years designing digital products, services, or enterprise experiences.
• Experience leading complex product initiatives within cross-functional environments.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.
• Strong strategic thinking, business acumen, and communication skills.

Responsibilities

• Serve as the primary Product Experience leader for your portfolio.
• Influence roadmap decisions, priorities, and customer-centered outcomes.
• Lead discovery to uncover customer needs and opportunities.
• Translate research, data, and business inputs into clear recommendations.
• Own and guide research and design decisions in your area.
• Lead cross-functional teams through ambiguity to clarify problems.
• Ensure experience quality across workstreams and maintain a high quality bar.
• Identify experience gaps, design debt, and portfolio opportunities.
• Advocate for users while balancing technical and business constraints.
• Connect experience decisions to measurable customer and business outcomes.

Skills

Human-centered design

Product strategy

Executive influence

Stakeholder management

Systems thinking

Interaction design

Information architecture

Facilitation

Research synthesis

Design leadership

Job description

Cardinal Health is seeking a Product Experience Design Lead to drive the quality, direction, and impact of product experiences across a portfolio of products and initiatives. This individual contributor role partners with Product, Engineering, and Business leaders to shape strategy and ensure experiences deliver measurable customer and business value.

The role leads through expertise and influence, partnering with stakeholders to guide execution, manage risk, and drive customer-centered outcomes