Remote Product Analyst — E‑commerce & UX Insights

Encompass Supply Chain Solutions, Inc.; Lawrenceville (GA); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Parental leave

Professional development opportunities

Employee assistance program

Job summary

Encompass Supply Chain Solutions, LLC is seeking a highly motivated Product Analyst to join our UX team as we grow our four eCommerce brands. You will analyze customer behavior, product data, and testing insights to improve search, merchandising, and the overall shopping experience.

You will build dashboards, identify opportunities across relevance, content, and catalog quality, and lead cross-functional initiatives to increase conversion, revenue, and customer satisfaction while reducing

Qualifications

• Experience with product master data management and data governance.
• Strong analytical skills with proficiency in Excel and data storytelling.
• Willingness to learn Python and SQL for data analysis.

Responsibilities

• Analyze search, customer behavior, conversion and revenue; maintain dashboards and share recommendations.
• Improve search relevance and product discovery via attributes, synonyms and ranking adjustments.
• Develop merchandising strategies for search results, category pages, recommendations, promotions and campaigns.
• Monitor catalog quality, product content, pricing, availability, and compatibility to enhance the customer experience.
• Use feedback tools (Hotjar, NPS) and A/B testing to identify friction and evaluate improvements.
• Collaborate with IT, Product, Marketing, UX and Business Development to implement improvements and communicate launches.
• Manage assortment planning, expansion and OEM opportunities.

Skills

Product master data management

Excel

Python

SQL

Job description

Encompass Supply Chain Solutions, LLC is seeking a highly motivated Product Analyst to join our UX team as we grow our four eCommerce brands. You will analyze customer behavior, product data, and testing insights to improve search, merchandising, and the overall shopping experience.

You will build dashboards, identify opportunities across relevance, content, and catalog quality, and lead cross-functional initiatives to increase conversion, revenue, and customer satisfaction while reducing