Remote Processing Specialist

CLEAResult; Tennessee; Hybrid; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and parental leave

Paid volunteer time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

At CLEAResult, we are looking for a Processing Specialist for Integrated Customer Services. This remote position requires strong data entry skills and organizational abilities. Your key responsibilities will be to process rebates accurately and meet performance targets.

The successful candidate should be resourceful, inquisitive, and able to manage data entry tasks effectively. Join us in fostering a people-first culture while contributing to energy efficiency initiatives across the United States.

Qualifications

• Previous experience in data entry is a plus.
• Resourceful and inquisitive with high energy.
• Strong organizational skills.
• Flexibility with schedule; split shifts may be required.

Responsibilities

• Data entry and validation of energy rebate requests.
• Consistently meet outlined Key Performance Indicators (KPIs).
• Contribute to process improvements in a team‑based environment.

Skills

Data entry experience

Organizational skills

Microsoft Office proficiency

Flexibility

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet. We do that by creating a people‑first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity – is treated with respect and given an equal chance to thrive.

Benefits

• Medical, Dental, and Vision Insurance and a company‑paid health‑care concierge service to help navigate our health plan.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave.
• Paid volunteer time.
• Employee Recognition Program – convert your recognition points into gift cards.
• Employee Assistance Program to help manage daily responsibilities.
• Access to on‑demand training courses to advance further in your career.

Job Description

The position is remote and can be located anywhere in the United States. The role is to serve as a Processing Specialist for Integrated Customer Services. In this role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities

• Data entry and validation of energy rebate requests.
• Consistently meet outlined Key Performance Indicators (KPIs).
• Contribute to process improvements in a team‑based environment.

Expectations

• Maintain 90% or greater production standards.
• Maintain an accuracy rating of 99% and minimize critical errors per month.
• Follow outlined standard operating procedures.
• Maintain a high level of professionalism.
• Develop new skills for new programs and tasks to meet utilization goals set by Supervisor.

Qualifications

• Previous experience in data entry is a plus.
• Resourceful and inquisitive with high energy.
• Strong organizational skills.
• Experience with Microsoft Office applications is a plus.
• Flexibility with schedule; split shifts may be required as needed. Schedule may change with minimal notice.
• May be asked to work evenings and/or Saturdays at times of increased volume.

Remote Work Requirements

• We provide a laptop, software, and all necessary equipment.
• Home Internet: minimum 10Mbps upload / 20Mbps download / 99% latency. Ability to hardwire internet and plug directly into router.
• Environment: Dedicated home office space, free of personal disruptions and with two power connections.
• Phone: You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on‑call for others during scheduled work hours.

Compensation

$16 per hour plus a $65 per month internet stipend.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.